In this Privacy Policy the website christchurchwalkingtour.nz, “we,” “us” and “our” means Christchurch Heritage & Arts Walking Tours Limited (NZBN 9429053206510) trading as Christchurch Walking & Art Tour; hereinafter referred to as “CHAWT”.

CHAWT understands you value privacy and we want to make your online experience satisfying and safe. Our privacy policy describes our obligations to you. Use of our website is subject to this policy and our terms and conditions.

DATA COLLECTION

We collect only personally identifiable information, visitors to this website specifically and voluntarily provide that. CHAWT receives limited identifiable information, such as name, title, company address, email address, and telephone numbers from website visitors.

Typically; identifying information is collected to:

• Register for certain areas or features of the site
• To facilitate walking tour bookings
• Enquire for further information
• Distribute requested reference or promotional materials
• Initiate a support request or ticket

When a visitor provides personal information to us, we use it only in connection with the purposes for which it was provided to us (or as apparent from the context of collection). This data is not shared with other entities or shared with a third party, other than as described in this statement or otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

CHAWT makes every practical effort to avoid the excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at info@christchurchwalkingtour.nz to raise concerns.

Except for the mailing list initiative described above, where visitors explicitly choose to receive specific CHAWT marketing, support, or other materials, CHAWT will not use personal data collected from our website to facilitate unsolicited marketing activities.

COOKIES AND LOG FILES

Cookies may be used on some pages of our site. "Cookies" are small text files placed on your web browsing device that assist us in providing a more customised website experience. For example, a cookie can store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is CHAWT’s policy to use cookies to make navigation of our websites easier for visitors and facilitate ease of access. Site statistics are compiled by third parties, (such as Google or Microsoft), and therefore your IP address may be passed to third parties for statistical reporting only.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our website; however, other functionality in the site may be impaired. After termination of the visit to our site, you may delete the cookie from your web browsing device.

To properly manage our website, we may anonymously log information on our operational systems and identify categories of visitors by items such as domains, geographic locale and browser types. These statistics are reported in the aggregate to us. This is to ensure that our website presents the best effective web and mobile experience for visitors.

This site complies with the European Union (EU) ePrivacy directive, or also known as the “Cookie law legislation.”

THIRD PARTIES

It is CHAWT’s policy only to disclose information to third parties under the following circumstances:

• As required by law through subpoena, search warrant or other legal correctly sanctioned processes
• When explicitly requested by an authenticated visitor, and notified in writing
• When required to deliver publications or reference materials requested by a visitor
• When required to facilitate events hosted by a third party
• In connection with resolving a support request or ticket

CHAWT’s policy is to disclose information to third parties upon visitors submitting their requests (e.g. when ordering a publication, we display the party fulfilling the order). The CHAWT website does not collect or compile personally identifying information for dissemination or sale to outside parties for marketing purposes or host mailings on behalf of third parties.

Personal data collected by CHAWT may be transferred or disclosed to third-party service providers (and their subcontractors and associates) who process the information on CHAWT’s behalf. These service providers, subcontractors and subsidiaries include providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services. They may be located outside the country where a visitor is located. As a result, a visitor’s information may be transferred outside the country where they’re located.

THIRD-PARTY LINKS

Several places throughout christchurchwalkingtour.nz may link to other websites that do not operate under CHAWT privacy practices. When you follow links to other websites, CHAWT privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

DATA RETENTION

Some of the information we receive is not retained. Contact information about visitors (such as information generated through registration for access to areas on the site) will be kept as long as the information is required to service the contact request completely, or until a user request that we delete that information. Mailing list information, discussion posts and email are kept for only the period considered reasonable to facilitate the visitor's requests.

CHOICES

Personally identifiable information provided to CHAWT through this website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide the necessary instructions.

PRIVACY & SPAM

As CHAWT is based in New Zealand where relevant we will comply with the “Privacy Act 2020” and for unsolicited electronic communications The “Unsolicited Electronic Message Act 2007”.

ACCESS

Each visitor has the right of access to personal data they have submitted through our website. Enquiries about the accuracy of identifying information previously submitted to CHAWT through this website or requests to have outdated information removed should be directed to christchurchwalkingtour.nz. CHAWT is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested, and practical CHAWT will delete identifying information from current operational systems.

When CHAWT retains personally identifiable information, CHAWT assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. CHAWT does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if CHAWT is informed that any personal data collected through a website is no longer accurate, CHAWT will make appropriate corrections based on the updated information provided by the authenticated visitor.

SECURITY

CHAWT has implemented generally accepted “best practice” standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration or destruction. TLTC's policy uses secure socket layer technology for the protection of credit card, or financial transaction information submitted through web forms if relevant.

Our site uses the highest level of HTTP/2 secure technology SSL encryption.

Associated website domains including christchurchwalkingtour.co.nz are subject to this Privacy policy.

LEGAL

Unless stated otherwise the copyright of all material on this site is held by CHAWT. CHAWT is provided on the basis that persons accessing the website undertake responsibility for assessing the relevance and accuracy of its content.

The legal entity within New Zealand is as earlier described.

MODIFICATIONS

CHAWT reserves the right to modify or amend this statement at any time by publishing an updated version here. The current version of the statement will be accessible on this website.

ENFORCEMENT OF THIS POLICY

If you have comments or questions concerning this policy, please contact us at info@christchurchwalkingtour.nz

TERMS & CONDITIONS

This Privacy Policy coexists with our Terms & Conditions that can be viewed here.